One of the most dysfunctional and destructive organizational pathologies is undermining, especially at executive levels.
Unfortunately, we see this all the time.
Issues are discussed at the executive meeting. Alternatives are debated. And eventually, a decision about the best course of action is made.
Far too often, what happens next is that executives who did not get their way undermine the decision. Sometimes, their undermining is overt, blatant, and public such as when executives say, “They made a dumb decision.”
Most of the time, however, the undermining is much more covert. Whispering at the watercooler. Backstabbing in the bathroom. Sniping at Starbucks.
This kind of behavior, especially at executive levels, must never be tolerated.
In contrast, high-performance executive teams debate, decide, and align. Once a decision is made, everyone aligns behind it, even it if wasn’t their preferred course of action.
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