The SHIFTPOINTS Blog

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11-28-16

THE BEST TEAM

As part of our Develop One Team process, we ask executives a simple question.

What is the best team that you have ever been a part of?

Most executives can’t answer the question. We will often prompt them by giving examples – it can be a sports team, or a sales team, or a product development team, or a volunteer team, etc.

What we have learned is that the vast majority of executives have never been on a great team.

Not even in junior high!

So, it is no surprise that virtually every executive team struggles with teamwork.

As part of your executive team meeting this week, take the “best team challenge.” I think you will find the (lack of) answers enlightening.

SHIFTPOINTS® helps companies create a Differentiating Competitive Advantage.
11-21-16

WISDOM FROM SPENCER RASCOFF, CEO OF ZILLOW GROUP

In a guest article published on Fortune.com’s Leadership Insider, Spencer Rascoff, CEO of Zillow Group validated what we have been advocating for 8 years. 

“It all starts with aligning employees behind your mission as a company.”

Of course, this presumes that your mission is clear enough to align everyone with.  Most companies – especially small entrepreneurial ones – struggle with the “all things to all people problem.”  Some call this “mission creep.”

Spencer goes on explain his approach this way, “There’s a lot of academic research about why it’s advantageous to have a mission-driven culture, particularly with millennials who are trying to connect with something beyond a job; they want a purpose, not just a paycheck.  A mission-driven culture will allow you to attract better, more engaged employees.  This is a big part of our company’s DNA. Everyone at Zillow Group is aligned behind one mission: Power to the People: Build the world’s largest, most trusted and vibrant home-related marketplace.”

Is your mission crystal-clear?  Is it inspiring?  Is everyone aligned with it?

If not, our Drive One Direction® process can help.

SHIFTPOINTS® helps companies create a Differentiating Competitive Advantage.

You can read the entire article here:  http://fortune.com/2015/12/02/biggest-challenge-ceos-face/

11-14-16

WISDOM FROM LUKE SCHNEIDER, CEO OF SILVERCAR

Last week, I had the amazing privilege of leading a Pit Stop Program for Silvercar in Austin, TX.

Their vision is to change the way the world hits the road.

The first market they are revolutionizing is airport rental car. Their model is incredible, and they are the first company outside the “Big 3” of Hertz, Avis and Enterprise to be named North America’s “Leading Car Rental Company.”

Silvercar’s Net Promoter score is three times the industry average!

I strongly urge you to download the Silvercar app and use them at your earliest convenience. You will never want to use the “Big 3” ever again.

I also think everyone would do well to copy Silvercar’s spirit of innovation, starting with the customer experience.

SHIFTPOINTS® helps companies create a Differentiating Competitive Advantage. 
11-07-16

WISDOM FROM KRIS DUGGAN, CEO OF BETTERWORKS

I recently learned about a fascinating SAAS company called BetterWorks.

Their software helps companies with goal alignment… more on this next week.

While researching the company, I was excited to learn that Kris Duggan, their CEO, agrees with our Decide One Thing® model. Here is what he said in a recent interview:

“Decide what kind of company you are. Focus is the main thing... As an early stage company, you have a chance to do one thing really well, so make sure you’ve really nailed it. Focus, focus, focus.”

SHIFTPOINTS® helps companies create a Differentiating Competitive Advantage. 

You can read the entire interview here: http://www.saastr.com/the-second-timers-kris-duggan-of-betterworks-this-time-i-generated-leads-before-we-even-launched/